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Q&A: Movo Partnership on how brokers can support talent pipelines
How technology is revolutionising risk management for global cargo claims – Gallagher Bassett
Without authenticity, straight through processing has a major problem – Truepic
How CMA reforms could impact pet insurance pricing – Pearson Ham
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Insurance firms must utilise AI and not make Microsoft Office mistakes
’We don’t want the insurance industry to fall back into the trap when Microsoft Office was rolled out – it’s present everywhere, everyone is using it, but it is totally underutilised,’ says chief executive
Consumers will pay to avoid AI in claims – and the youngest are most willing
‘Insurers know that customers value the human touch, but may be surprised that digital natives say they are the most willing to pay for it,’ says head
High Five: Catch up on the biggest stories this week
Insurance Times rounds up the top five stories making headlines across the market from 20 to 24 April 2026
This week’s biggest M&A stories
Insurance Times rounds up the biggest M&A stories from 20 to 24 April 2026
Insurance firms must utilise AI and not make Microsoft Office mistakes
’We don’t want the insurance industry to fall back into the trap when Microsoft Office was rolled out – it’s present everywhere, everyone is using it, but it is totally underutilised,’ says chief executive
Consumers will pay to avoid AI in claims – and the youngest are most willing
‘Insurers know that customers value the human touch, but may be surprised that digital natives say they are the most willing to pay for it,’ says head
CFC to begin pilot of agentic AI quoting tool
‘Lane Assist represents a genuine step change in how underwriting can be augmented responsibly using AI,’ says head
IPT receipts hit new annual record
’Another record year for IPT receipts reflects how significant this tax has become for the public finances,’ says head
High Five: Catch up on the biggest stories this week
Insurance Times rounds up the top five stories making headlines across the market from 20 to 24 April 2026
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registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a USA Today company
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