Fee and commission income (1999):

Fee and commission income (1999):
£168.1m

Pre-tax profit (1999):
£74.5m

Head office:
PO Box 106
37 Broad Street
Bristol
BS99 7NQ
Tel: 0117 926 3000
Fax: 0117 926 3889

website: www.natwest.com

Major shareholders:
Subsidiary of NatWest

Company history:
NatWest Insurance Services has been providing insurance advice to NatWest customers over a period of 65 years. Royal Bank of Scotland took over NatWest earlier this year. It is in talks about merging its operations with RBS Insurance Services.

Main lines of business:
Household, motor, travel, credit protection, small business cover and independent financial planning

Number of UK branches:
1,700 NatWest branches

Number of employees (average for 1999):
1,200

Greatest technological advance:
The provision of an increasing number of services over the internet