What is there to complain about this week?

Spooked

Of firms involved in fraudulent credit hire claims, 85% did not subscribe to the ABI’s general terms of agreement, according to law firm Beachcroft. And over 46% of suspicious claims had a “phantom” element, such as hire vehicles and companies that did not exist.

Off message

The government’s blueprint for financial services regulation has “not been well thought through”, one of its own MPs told the Conservative party conference last week. “We are going down a very, very perilous approach,” Mark Field said.

Battered

Storm-related home insurance claims have risen 68% in the last year, with policy holders in central Scotland 117% more likely to make such a claim, according to a survey by Confused.com.