Carl Faulkner to work closely with ACE’s Underwriting and Business Development teams

ACE has announced the appointment of Carl Faulkner as its European e-Commerce manager.

Faulkner will work closely with ACE’s Underwriting and Business Development teams across the UK and Europe.

He will be responsible for developing the distribution of ACE’s products both through its own online system ACE Online and strategic alliances with key market players.

He has a strong e-commerce background in the financial services industry and before joining ACE, he developed e-commerce offerings for a number of companies including Allianz Group and Egg.

Andrew Kendrick, ACE European Group chairman and CEO, said: “Carl will be instrumental in driving ACE’s use of e-commerce to offer even greater levels of service and efficiency to our broker partners.”

“E-commerce will play a key role in ACE’s growth strategy in the UK and Europe. Launched in 2006, ACE Online has seen considerable success in the cost effective and timely delivery of our products to a wider broker market, not to mention the added benefit of achieving contract certainty at inception. ACE Online is also proving successful in providing small to medium sized clients with access to our specialty products - such as Directors & Officers and Excess Casualty.

“Carl’s appointment ensures that ACE will remain best positioned to harness the new opportunities that online technology brings to the insurance market.”

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.