Re: “Defaqto warns consumers against using web aggregators” (insurancetimes.co.uk,

31 October)

If my business was as incompetent in assessing customers’ demands and needs as these aggregators are, I would be closed down.

People should realise that aggregators make their money by charging companies on click-throughs.

It is therefore in their interest to make the quotes as cheap as possible – and for subscribers to these sites to reduce their prices to a minimum.

We thus get people being given inaccurate and misleading quotes to buy ever worse insurance policies.

This is hardly the actions of a professional industry.

John Portwood

Portwood.co.uk