Allianz Insurance chief executive Andrew Torrance has called for a “market-wide” solution to tackle referral fees.

The move comes after former justice secretary Jack Straw called referral fees “a racket.”

The Information Commission also confirmed today that it has launched an investigation into Straw’s claims that motor insurers who sell clients’ details to personal injury lawyers are breaking the law.

Torrance said: “This issue will only be effectively eradicated if there is a market-wide solution and I believe this is most likely to come via regulation or some other mandatory instrument.

“This regulation needs to be drawn broadly enough to prevent current payers of referral fees adjusting their business models to achieve the same effect as today via a different mechanism.”

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.