Briefing: How coronavirus has changed the personal lines playbook

Playbook

Denied business interruption claims has been the big story in insurance over the last few weeks, but personal lines insurers cannot rest on their laurels when it comes to the changes facing the market as a result of Covid-19

The furore surrounding denied business interruption claims has taken up a lot of column inches in the wake of the Covid-19 pandemic, and rightly so.

The upcoming test case being heard later this month will help define the future of the BI market, but while all eyes will be on the High Court over the coming weeks, insurers cannot afford to take their eyes off the personal lines market.

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