Brokers demand ‘much better service’ from insurers amid tightened lockdown regime

poor service

Against a backdrop of stricter lockdown restrictions, brokers tell Insurance Times that they are unimpressed with insurer service as some have ’attempted to shirk their responsibility’

The stricter regime imposed as part of tier three in the north has had a knock-on effect to brokers operating in this part of the country. Of concern, however, is that many Northern brokers are “disappointed” with the service being provided from their insurer partners at this time.

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