A broker was clearing out a number of now-redundant brochures for Independent Insurance when he found this little gem under the heading “accuracy of reserves”.

“Accuracy of reserving is of paramount importance,” says the brochure, called The Independent Difference. “It allows us to make adequate provision for our potential liabilities and it means our policyholders can be confident that the premium they pay accurately reflects their true claims experience.”

So far, so good. But it continues: “In order to gauge the size of reserves we require, we are constantly updating our knowledge of the risks on cover, assessing potential liabilities and monitoring developing situations.”

Ah, what a wonderful gift is hindsight.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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