Insurance companies must take the lead if the industry is to benefit from new IT solutions. That's the stark warning from Aon.

Speaking at August Group's briefing on business process management (BPM) solutions for the insurance industry last week, Aon executive director Phil Tyson called for IT change.

"Companies need enterprise solutions. The benefits of solutions like August's BPM software are clear. We won't enjoy the benefits until the major players embrace the technology," he said.

Tyson's warning was at odds with Lloyd's Names.

A Lloyd's Names source who did not want to be named said: "If any changes are needed to promote

BPM if would be preferable to enhance LMP rather than force management changes."

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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