Aquilo and VFM Services' partnership has ended.

Under the arrangement, Aquilo would have provided the infrastructure to support VFM's fraud detection methods.

VFM managing director Bill Jackson said: "VFM has decided that both its own and its client's interests are best served by VFM offering a totally independent service to the market."

Aquilo chief executive Clive Nicholls said: "We are continuing to look for industry-scaleable solutions, as evidenced by our latest pilot with NCORP."

Gabrielle Ashley, director of rival Absolute Customer Management said: "The end of the deal is not surprising. It is difficult to combine a processing company and a specialist company. The two don't go together."

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.