AXA’s Martin Ashfield explained why the insurer won the Customer Service Initiative Award

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Martin Ashfield, head of commercial property claims at AXA Commercial, spoke to markets editor Lauren Gow after the insurer picked up the Customer Service Initiative Award at the 2011 Insurance Times Awards.

The Awards Ceremony on Wednesday, December 3rd, at the stunning JW Marriott Grosvenor House London, is the biggest night in the UKGI calendar.

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