Caroline Jordan
- Features
Opportunity knocks for brokers to clean up
With flood alerts now a regular occurence, brokers are well placed to take a crucial role in business continuity and disaster recovery. 2008 offers a great opportunity for brokers to become trusted business advisors in this area. Caroline Jordan reports
- Features
Landlords need to invest in insurance expertise
Property insurance has received a boost from the buy-to-let sector where brokers can help landlords benefit from their investments. Caroline Jordan explains
- Features
Fighting off the big boys invading the SME patch
Direct commercial insurers are moving in on brokers’ domination of the SME market. How can brokers quell this threat in the coming year? Caroline Jordan reports
- Supplements
Brokerage slips for the big three
As the big firms lose income the many smaller broking groups in the Top 50 are reporting strong growth and embarking on another year of fierce dealmaking. Caroline Jordan reports
- Supplements
Fraud: who’s winning?
Insurers are under pressure to maintain effective anti-fraud procedures without alienating customers. Caroline Jordan asks if the war on fraud is being won?
- Supplements
The modern broker must become a claims champion
Caroline Jordan says that brokers should see claims as an integral part of not only their business but as part of customer service
- Features
Joining together to achieve the training gold standard
Caroline Jordan explains the importance of the newly-launched Broker Academy and how it brings together the industry's key training institutions
