Combined Insurance Company of America (CICA) has dismissed claims by Labour MP Paul Flynn that it has upheld corrupt working practices in insurance sales.

Flynn raised the issue in Parliament on 11 June, based on leaked documents from a former CICA employee. The documents alleged "appalling corruption" and gave "detailed information and precise cases of mis-sold policies". Flynn passed the relevant documents to the Financial Services Authority (FSA).

"The sale of general insurance is the new scandal that will be as damaging to the consumer as the sale of endowments and personal pensions," Flynn said.

CICA compliance and sales head Gordon Coleman denied the allegations: "We are very disappointed he saw fit to make these assertions in parliament, without first coming to CICA to check his facts."

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

Topics