Claims – Page 14
-
News AnalysisTechTalk: Directors face ‘real risk’ of liability in wake of cyber attacks
‘There should be no assumption that cyber risks are covered under a D&O policy,’ says law firm partner
-
NewsRecord spring heat drives £153m in subsidence payouts
Hotter, drier weather is known to put homes at greater risk of subsidence damage
-
NewsNine in 10 non-standard brokers concerned about underinsurance
‘These findings underscore the urgent need for greater innovation and flexibility in non-standard insurance offerings,’ says leader
-
NewsBuilding reinstatement costs up 3.8% over year
‘It’s clear that reinstatement costs remain on an upward trajectory,’ says industry expert
-
News AnalysisIs it the end of the road for motor referral fees?
The FCA has raised concerns that referral fees in the motor market can drive up the lifecycle and cost of claims – however, market participants are tight-lipped about next steps for this model
-
News AnalysisBriefing: Climate risk places insurers on increasingly shaky ground
Although insurers remain wary of subsidence claim surges over the British summertime, certain types of subsidence claims could pose a reputational risk depending on their cause
-
NewsCovid and chronic illness claims drive overhaul of LMA profit commission clauses
‘These new model clauses reduce the risk of claw-back payments, which can take years to sort out,’ says head of technical underwriting
-
NewsHigh five: Catch up on the biggest exclusive stories this week
Insurance Times rounds up the biggest exclusive stories from 28 July to 1 August 2025
-
News AnalysisMapped out: How data is helping insurers navigate risky postcodes
Improved data models could prove vital in dismissing postcode generalisations and providing a more granular basis for underwriting
-
NewsMore than 10,000 fire damage claims invalidated due to lack of smoke alarm
Price comparison site estimates that policyholders may have missed out on £16.7m of claims payouts due to smoke alarm negligence
-
NewsLand Rover thefts substantially decline as new model becomes the target
’JLR deserve huge credit for security upgrades which are apparently highly effective in deterring the professional criminals who target new cars,’ says technical director of motor
-
NewsInsurers paid £1.6bn in property claims in Q2 2025
‘Our latest figures emphasise the vital protection insurance continues to offer people and businesses,’ says head of general insurance policy
-
NewsGallagher Bassett appoints new leader for UK client services division
’Equipped with a deep understanding of the key drivers behind a positive claims experience, I’m looking forward to highlighting those capabilities in Gallagher Bassett’s offering,’ says appointee
-
News AnalysisIs the industry’s handling of claims inflation damaging its reputation?
‘If the industry does not adapt, we risk widening the gap between pricing assumptions and actual claims costs, which can erode trust with policyholders and limit commercial growth,’ says head of carrier and market relationships
-
NewsUK accounts for 40% of European phone theft claims
‘London is especially vulnerable and the UK now leads Europe in phone theft claims,’ says managing director
-
NewsJune rise marks end of trade credit insurance claims falls
‘There’s no question that June’s rise in claims marks a shift in momentum’, says head of commercial
-
News AnalysisPet and travel insurance complaints rise amid regulatory scrutiny
In particular, claims journeys appear to be causing customer dissatisfaction, says market intelligence firm
-
NewsAtec Group-owned MGA secures £120m of capacity in new deal
’We had reached a tipping point with more demand for our products than we were able to meet. This additional capacity will take the shackles off,’ says chief underwriting officer
-
NewsHigh Court backs Bath Racecourse in landmark Covid BI ruling
‘Businesses with multiple premises may have separate limits and sublimits of indemnity,’ says law firm partner
-
NewsOne in four landlords switch insurers due to poor claims experience
‘A single bad claim can completely erase a long-term price advantage,’ says chief executive
