Claims – Page 314
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NewsSettling claims with vouchers not meeting customer needs
Study finds twice as many people prefer a replacement item
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NewsDavies unveils new brand as it restructures operations
Changes will enable Davies to invest more in professionalism, customer service, innovation and its specialist services
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NewsDavies and Staffordshire University launch training and graduate scheme
The programme includes three to six month internships, work experience and a two-year graduate course
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New technology will make motorists more like pilots - ABI
Questions raised over liability in driverless cars
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First broker-specific telematics policy launched
Zenith and Wunelli develop Brightbox policy for brokers
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Churchill right to turn down claim of man who 'allowed his flat to burn'
Court rules for insurer in £20,000 dispute
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Motor legal costs plummet 65%
Reforms introduced in April 2013 have helped cut average settlement costs by 4%
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Online onlyBig Data fuelling motor rate cuts, says SSP
Has insurers’ investment in data enrichment technology been wasted?
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Online onlyABI blog: CMA investigation – the future face of credit hire
ABI manager for civil justice policy Rob Cummings talks about the ‘missed opportunity’ of the Competition and Market’s Authority’s probe into the private motor insurance market and asks the question:what next for credit hire?
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NewsJudge sides with Bluefin in landmark ruling for FOS complaints
Overturn of regulator’s decision to hear D&O case
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Claimant forced to pay Aviva's whiplash defence costs in another victory for insurers
Judge dismissed the claimant to be an “inconsistent and dishonest” witness
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Abolishing telematics insurance premium tax for young drivers could save £500m
Ageas and Ingenie support the campaign to improve road safety and reduce costs
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Legal reforms cut third-party motor injury claims by 10%
First reduction in claims for 10 years, says Institute and Faculty of Actuaries
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Aon’s e-trading expert Ian Summers joins Sequel
Summers becomes business development director at insurance software house
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Online onlyHow telephones are helping Ingenie drive down the risks of young drivers
Ingenie’s Driver Behaviour Unit has helped cut accidents and improve the safety of the broker’s policyholders
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MGA sets up Skype in branch to boost broker trading relationship
Former Ink boss Mike Smith says his new MGA is seizing on advances in technology
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NewsInsurance Fraud Bureau to move beyond motor from 2015
New five-year strategy will also see the bureau become a central hub of all fraud data and intelligence
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LV= restructures claims team to support growth plans
Insurer creates three new roles and plans to hire 100 staff
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Hill Dickinson strengthens counter fraud team
Law firm hires two new legal directors to focus on low-speed impact investigations, and sanctions and recoveries
