Claims handlers might come in for some stick, but are insurers really to blame when some claims are simply ludicrous.

"I thought my window was down, but I found it was up when I put my head through it."

And: "I pulled away from the side of the road, glanced up at my mother-in-law and headed over the embankment."

And can anyone top this?

"I was on my way to the doctor with rear end trouble when my universal joint gave way, causing me to have an accident and damage my big end." Ouch.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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