Conference update: Outsourcing spreads across market

Outsourcing is spreading across the entire insurance market, an industry commentator has claimed.

Anthony Hilton, financial editor at the Evening Standard, told delegates at the Insurance Times Profitable Business Growth conference that outsourcing is no longer exclusive to companies such as Prudential and HSBC.

"It's getting down to the small and medium-sized businesses," he said. "At every level, companies are getting more imaginative in the ways they are dealing with costs."

Hilton added that changes in technology and regulation were forcing all companies to think about outsourcing even if not choosing to do it.