Malingerers aren't malingerers, we are now told. No, they're actually victims of "apparently disproportionate outcome" (ADO) syndrome. According to HCML's Helen Merfield, this heart-rending syndrome occurs when the sufferer is convinced that they are more unwell than they actually are.
And the remedy? Months of rehab with insurers footing the bill, of course...the reinstitution of national service would be more effective, if you ask Colonel Backchat.
The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.
