GAB Robins has established two new roles — field quality manager and regional field director.

The loss adjuster has already appointed three field quality managers — John Pollock (North region), Mike Egerton (East & North London region) and David Gordon (South & South London region) — and is in the process of recruiting two more.

Ian Woodhead, UK field operations director, said: “As part of our continued commitment to differentiate GAB Robins as the leading provider of technical competence and expertise in the UK property loss adjusting market, we have established the additional role of field quality manager.”

GAB's field quality managers will take responsibility for monitoring and maintaining a superior standard of technical loss adjusting, reporting and quality of service.

Five field directors will oversee different regions:

• Peter Farrelly – Scotland
• Chris Day – North
• Phil Browning – West & Midlands
• Phil Butterworth – East & North London
• Lawrence Baily – South & South London

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.