London Market IT consultant Roger Foord was put in his place at Balls Brothers, near Lloyd's, recently.
Foord was attempting to buy a glass of wine at his usual watering hole, but was frustrated by the lack of staff behind the bar. Undeterred, Foord crept behind the bar and began pouring his own drink.
To his surprise, instead of being angry, one barmaid sat down, put her feet up and began drinking.
"If Roger can do my job, I can do his," she said.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.





































