Survey finds home insurance renewals the least understood
Home insurance renewals top a poll of the most confusing documents householders receive through the post according to Gocompare.com causing 24% of people to allow the policy to automatically renew.
Hayley Parsons, chief executive of Gocompare.com commented, "The language used and the technical nature of renewal documents make them a less than compelling read.”
The survey asked: Of the documents you receive in the post, which do you find the hardest to understand?
- Home insurance renewal 26%
- Gas bill 20%
- Electricity bill 16%
- Car Insurance renewal 11%
- Landline phone bill 11%
- Water bill 8%
- Mobile phone bill 5%
- Credit card statement 2%
- Bank statement 1%
