HSA outsources IT without cutting jobs

HSA Insurance announced today it has outsourced its IT development to India without sacrificing jobs in the UK.

As part of a bid to tap into the accident, sickness, unemployment and critical illness markets, the health insurer said it had cut costs by outsourcing its IT platform to India-based Mastek.

All staff affected by the move have been redeployed into customer-facing roles, the company said.

Ian Maude, business services director for HSA said: “The quality of the system Mastek designed has been highlighted in its reliability - since it went live we have not had a single second's downtime, and response rates are all sub-second.

“We have proved that outsourcing major IT contracts to the Third World can be based on short term consultancy and be mutually beneficial, not a long-term threat to the UK job market and, indeed, to those very people who have helped make HSA what it is today.”