It may not have worked in the cynical UK, but in Oz it looks like they take a chief executive at his word.

Australian insurer QBE had to temporarily suspend trading in its shares on September 20, after investors panicked about the company's exposure to the World Trade Centre tragedy and shares fell 41%.

Instead of shying away from publicity in the face of possible disaster, chief executive Frank O'Halloran took out full-page ads in all the national papers, spelling out the company's situation in no-nonsense terms.

The move worked – when trade was allowed on September 21, shares immediately rose 52%.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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