‘There are definitely issues’ with getting claimants to use the OIC portal – Axa

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The fluctuating coronavirus landscape has created an ‘artificial environment’, making long-term motor claims trends difficult to pinpoint, says UK retail boss

“There are definitely issues” with the Motor Insurers’ Bureau and Ministry of Justice’s Official Injury Claim (OIC) portal following its launch on 31 May 2021 because it is “very complicated to implement”, according to Tara Foley, chief executive of UK retail at insurer Axa.

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