Insurance companies are losing fortunes to fraudsters, whether they know it or not.

This was the claim from the boss of a fraud database who has seen rocketing numbers of false identity and impersonation crimes.

Peter Hurst, chief executive of CIFAS, a not-for-profit fraud prevention service, said: "Insurance companies must be suffering from false identity fraud because everybody is. They might not realise it but they must be."

CIFAS identified 19,510 false identity frauds in the first six months of 2002. This is a shocking 50% rise from the 12,989 in the same period last year.

Hurst said only about 75% were spotted in time to prevent the fraud going ahead.

There were another 15,821 cases of impersonation, creating a total of 35,331 identity crimes from January to June this year.

Hurst said identity crimes were the biggest problem facing CIFAS members, which include Direct Line, Churchill, Royal & SunAlliance and Admiral.

Internet and telephone sales channels provided an easy entry for fraudsters signing up for new policies.

"Telephone and internet are soft spots. You could be anybody, anywhere. Forgeries are rife," he said.

CIFAS began collecting data from insurance companies about a year ago and now has covers about 10% of the industry. Hurst believes that its data on insurance claims fraud - booked at 245 cases in the six months to June - is
only scratching the surface and will continue to rise as more companies join.

He said: "There's a long way to go yet.

"I would expect to see thousands of insurance claim frauds."

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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