Insurers no longer have to re-key claims data thanks to a new personal injury claims management system.
The innovative solution from ISO integrates COA with in-house administration systems, combined with new workflow capabilities.
Already widespread in the US COA's integration capabilities use the universal, platform-independent XML format to enable a two way flow of data between third party applications.
Business Development officer David Smart said: "These enhancements will streamline claims management processes and facilitate best practice, enabling insurance companies to improve customer service and enhance visibility of their business processes."
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.





































