Insurers no longer have to re-key claims data thanks to a new personal injury claims management system.

The innovative solution from ISO integrates COA with in-house administration systems, combined with new workflow capabilities.

Already widespread in the US COA's integration capabilities use the universal, platform-independent XML format to enable a two way flow of data between third party applications.

Business Development officer David Smart said: "These enhancements will streamline claims management processes and facilitate best practice, enabling insurance companies to improve customer service and enhance visibility of their business processes."

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.