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Cover story

thought bubble

Brokers must not treat risk management as an ‘afterthought’

The ‘increased recognition of risk management’ should be welcomed by brokers, however those with a ‘simply transactional’ mindset may struggle to place risks, especially for SME clients

Leader

quality, service

Opinion: When will insurers’ broker service improve?

Editor Katie Scott questions why broker service from insurers still has not improved, despite consistent feedback from brokers that communications and decision-making have slowed

The Market

housing, property, prices, commissions

Insurance sector can no longer turn ‘a blind eye’ to property cover commission impact on leaseholders

Industry experts and campaigners feel the FCA is not doing enough to protect leaseholders from opaque commission practices in property insurance

In Focus

consumers happy sad

In Focus: How can firms start to prepare for the FCA’s incoming Consumer Duty?

The People

Brendan McManus - PIB_MG_1911_1275 V1

PIB targets M&A in Europe because it is ‘just running out of opportunities in the UK’

Although not aiming for world domination, PIB Group does want to ‘build a volume business right across Europe’, says chief executive

Backchat

gossip

Backchat April 2022

Emergency EV charging, a chief executive fashionista of high heels and more insurtech-born babies. What has the insurance industry been up to of late? You heard it here first…

CONTENTS

Leader

The Market

In Focus

The People

Backchat