people appointment

​Bspoke Commercial appoints new director of digital and transformation

2026-11-10T12:00:00+00:00By

’He brings exactly the blend of commercial, underwriting and digital trading experience we need to drive that next phase,’ says managing director of commercial and delegated authority

motor payouts

Motor insurance payouts remain at record £3.2bn

2026-11-10T11:00:00+00:00By

’While competitive premiums are welcome news for customers, persistently high claims costs are putting significant pressure on insurers,’ says director of general insurance and international policy

TechTalk

automation (3)

Oxbow Partners say AI’s biggest prize in claims lies beyond automation

2026-11-06T11:00:00+00:00By

’The real opportunity with AI isn’t just handling claims faster – it’s learning from every claim and feeding that insight back into underwriting and pricing,’ says partner

Scott Clayton

Zurich UK eyes underwriting opportunities for fraud analytics after £109m detection

2026-11-06T10:19:00+00:00By

Its AI and advanced analytics tool ’has been game-changing for us in terms of the maturity of that contextual data analysis, but it makes you hungry for even more data,’ says head of claims fraud