Hub will deal with claims valued between £25,000 and £100,000
Merlin has launched a hub to handle escape of water claims in the wake of the extreme winter weather.
The hub will deal with escape of water claims valued between £25,000 and £100,000 and will focus on reducing the lifecycle of the claim and controlling indemnity spend.
Client Development Director at Merlin, Alex Kilpatrick, said: “We recognised a growing need for an innovative approach to large escape of water claims and the recent surge acted as a catalyst to accelerate the launch of the hub.
"The speed of response afforded by our hub model combined with the expertise of the dedicated team enables swift and appropriate action to be taken to settle claims at the earliest opportunity - to the benefit of our insurer clients and their policyholders. We will continue to monitor and review client and market requirements further as the surge subsides, in line with our strategy of proactive support through innovation.”
