Not content with selling insurance on the back of its brake, exhaust and tyre repair empire, Kwik-Fit is using its call centre hotline to pioneer the latest Japanese innovation.

In a change from the usual drone of department store-style music, Kwik-Fit Insurance callers, waiting to speak to a customer service representative, are treated to a promotion for sweat patches for stressed-out pooches and pussy cats.

To complement Kwik-Fit's own range of pet insurance services, the innovative sweat patches, which stick easily to paws, allow pet owners to monitor the mood of their furry friends.

And just when pet insurance was beginning to make a serious name for itself…

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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