Rachel Longbottom: Industry must ‘get better at spotting potential’ differently to retain diverse talent

Rachel Longbottom

Head of service performance and innovation says the insurance sector must be ‘more vocal’ about its diversity projects, however the nuances of hybrid working still need to ‘iron themselves out’

The insurance industry must “get better at spotting potential in a slightly different way” if it wants to retain “diverse talent” and address the “people challenge” that is due to “rear its head” over the next two years following 2021’s Great Resignation, according to Rachel Longbottom, head of service performance and innovation at The Ardonagh Group-owned Bravo Networks.

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