- Home
Almost two years on – has Consumer Duty improved customer outcomes?
Opinion: The feedback disconnect – why managers are scared to talk to gen Z
Insurance Times confirms 2026’s five star insurers for commercial and personal lines
Eight companies commit to Destination Insurance Charter to become inaugural signatories
- News
- Analysis
- Destination Insurance
- Brokers
- Insurers
- Ratings
- Research
- Fraud Charter
- Topics
- Events
- Expert Views
- Edition
Top 50 Brokers: Brokers must evolve to navigate shift in cyber risk
’The broker also has to play a role as an advisor to the insurance buyer so that they understand the threats,’ says senior vice president
Intact Insurance promotes for new vice president of property and casualty claims
’Her strong focus on customer outcomes and developing high performing teams makes her exceptionally well placed to lead property and casualty claims into its next chapter,’ says chief operating officer
Intact Insurance promotes for new vice president of property and casualty claims
’Her strong focus on customer outcomes and developing high performing teams makes her exceptionally well placed to lead property and casualty claims into its next chapter,’ says chief operating officer
Gallagher appoints specialist lawyer as director of dispute resolution team
‘Her extensive experience and innovative approach to litigation will be invaluable as we continue to provide our clients with the highest level of service,’ says head
Aviva’s 2025 tech investment drives increased service speed – Rebecca Gambrell
As a result of new tech deployments last year, 84% of new business referrals are now responded to in less than an hour, while 60% of calls are answered in 30 seconds or less, says managing director
Aegis London expands executive team with new CIO
‘Joining an organisation that places digital and data as key pillars of its strategy was an extremely attractive proposition,’ says new hire
Top 50 Brokers: Brokers must evolve to navigate shift in cyber risk
’The broker also has to play a role as an advisor to the insurance buyer so that they understand the threats,’ says senior vice president
Bspoke Underwriting secures five-year £250m capacity deal
‘The new capacity gives us flexibility, stability and room to grow as we continue backing innovative niche products,’ says managing director
Specialist complex risk MGA approved as Lloyd’s Europe coverholder
‘Following a robust year of growth in 2025, this exciting news reflects the market’s growing confidence in our offering,’ says co-founder
Part of the Insurance and Risk group of Newsquest Specialist Media
Published by Newsquest Media Group Limited,
registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a Gannett company
registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a Gannett company
Site powered by Webvision Cloud