sun beams sky hope

PIB Group co-founder Giles passes away

2026-11-12T10:00:00+00:00By

’Our thoughts and deepest condolences are with his family, friends and former colleagues at this difficult time,’ says PIB Group

Complaint

Home insurers lose more than half of disputes over repair delays

2026-11-12T08:00:00+00:00By

‘Nobody should have to spend months or years living in a construction site while their insurer drags its feet,’ says director

TechTalk

automation (3)

Oxbow Partners say AI’s biggest prize in claims lies beyond automation

2026-11-06T11:00:00+00:00By

’The real opportunity with AI isn’t just handling claims faster – it’s learning from every claim and feeding that insight back into underwriting and pricing,’ says partner

Scott Clayton

Zurich UK eyes underwriting opportunities for fraud analytics after £109m detection

2026-11-06T10:19:00+00:00By

Its AI and advanced analytics tool ’has been game-changing for us in terms of the maturity of that contextual data analysis, but it makes you hungry for even more data,’ says head of claims fraud