The IT provider which specialises in “cloud and cognitive services” will provide a range of services to Ardonagh businesses

Ardonagh has signed a multi-year deal to use Mphasis as its IT provider.

Mphasis is an IT provider, which it says specialises in “cloud and cognitive services.”

The scope of the provision includes management of hybrid cloud infrastructure, network services, service desk, desktop engineering and security services.

Mphasis said it will deliver services across various parts of The Ardonagh Group, including Towergate Insurance and Geo Underwriting, through Microsoft’s Azure cloud platform.

It will use its service management and automation platform InfraGenie to manage the new IT system.

“Having worked with Mphasis for many years, we have seen first-hand their expertise in the insurance industry, and we are happy to further strengthen our relationship,” said James Barnard, chief operations and technology officer at Ardonagh.

“InfraGenie’s operational model is a perfect fit for our business as it enables an excellent integrated experience across physical, virtual and cloud environments.

“This implementation provides excellent automated solutions and ultimately enriches the day to day working for our people and end user experience that our customers demand.”

Existing relationship

Mphasis has an existing relationship with Ardonagh, having last year signed a five-year contract to drive Ardonagh’s digital transformation roadmap.

Mphasis said that it had earned this latest deal after a competitive tender process, winning the contract from one of the world’s big five technology service providers.

Anurag Bhatia, head of Europe for Mphasis said: “We’re pleased to further strengthen our partnership with The Ardonagh Group, a true leader in the European insurance space.

“Mphasis will support the organisation’s business objectives, delivering an enhanced experience for end users and improving cost and operational efficiencies through tailored, integrated infrastructure services.

“The new deal is testament to Mphasis’ track record and deep expertise within the insurance arena, as well as our flexible and innovative approach.”