Artificial intelligence will need regulatory governance for use in insurance processes

artificial intelligence (2)

Panellists at an Insurance Times webinar highlighted that although artificial intelligence and machine learning will increase within the insurance sector, there will need to be governance introduced around it to ensure ‘the machines know what they’re doing’

In order for artificial intelligence (AI) and machine learning (ML) to fully flourish within the highly regulated insurance environment, governance will need to be introduced “to make sure that the machines know what they’re doing” said Greg Brown, partner at Oxbow Partners.

Brown was speaking at an Insurance Times webinar, sponsored by SSP, on 30 July 2020; the virtual session was titled ‘The legacy of Covid-19 will be the end of legacy – how a global pandemic is accelerating the adoption of cloud platforms’.

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