Motor insurers should escape Covid-caused industry reputational damage - ABI

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Industry experts debate why motor insurers should not be tarred with the same brush when it comes to consumer mistrust in the insurance sector as a result of unpaid Covid-related business interruption claims

Motor insurers’ response to the Covid-19 pandemic in supporting customers should “go a long way to minimising potential reputational damage” that resulted from the FCA’s business interruption (BI) test case, which sought to clarify policy wordings for Covid-19-related claims.

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