Chief executive believes part one of the whiplash reforms have so far been ‘clunky’, ‘complicated’ and ‘much more difficult’
The Official Injury Claim (OIC) portal, which launched on 31 May 2021 to enable litigants in person to process their own whiplash injury claims online, is “clunky” and has “had quite a troubled start”, according to Geoff Carter, chief executive of Sabre Insurance.
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