The chaos and misery at Heathrow airport has yet to filter through to travel insurers. Thousands of passengers have been left stranded after 500 flights were cancelled following an unofficial walkout by British Airways staff.

Travel insurer Primary chief commercial officer John Bibby said the company had seen little activity in terms of claims. "I think BA is containing it, but the situation may change. People may claim later."

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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