All Opinion articles – Page 203
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Career Guide
In today's competitive market, insurance companies and brokers are investing vast amounts of time and money in technology, marketing and service standards. Yet how worthwhile is this investment if the ...
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Tribunals set to change
The government is set to change the employment tribunal system to deter employees from bringing actions.New legislation was introduced by secretary of State for Trade and Industry, Stephen Byers, ...
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Contract for the CII
The Chartered Insurance Institute (CII) has been awarded a contract to provide training scheme accreditation on behalf of the GISCCurrently the CII is the only organisation to have been approved b ...
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Training for complaining
Insurance industry employees want more training in handling customer complaints, the the National Complaints Culture Survey 2000 has found.Almost 40% of financial and insurance sector employees s ...
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Less than confident
Insurance companies are aggressively pursuing internet initiatives and investing in eventures, but not in staff skills, according to a study by management consultancy PMI in conjunction with the CII. ...
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Stand out from the crowd
In the competitive job market, it is important to make as good an impression as possible when applying for a vacancy. Yvette Essen finds out what employers like to see and hear.
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Failing the grade
The insurance industry is facing the bleak prospect of a skills shortage across the board, and of a dearth of the young recruits who will be the managers of the future. But the industry's short-sighted attitude towards graduate recruitment and training means that it has only itself to blame. Simon ...
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Filling the gaps
With workers in insurance changing their jobs more frequently, seeking out the best talent to fill the vacancies is becoming ever more important. Christine Seib finds out about the best techniques.
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How did you find the job?
When it comes to getting your first job in insurance, are the experiences of today's young recruits any different from those of the old hands? Christine Seib talks to six people in the industry to find out how they made their first break.
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Get it right first time!
The insurance industry will spend £16m a year training as many as one million people to meet the training and competency standards laid down by the General Insurance Standards Council (GISC).Accor ...
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Graduates gaining power
A recent MORI poll of 2000 graduates, in conjunction with the Association of Graduate Recruiters, shows that graduates are becoming increasingly powerful and demanding.This is evidenced by the 7% ...
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Insurance module
Staff will be able to show they are qualified to give general insurance advice under the new regulatory requirements of the GISC by undertaking an insurance module launched by the Institute of Financi ...
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Keep on moving up the ladder
The insurance industry has seized on the idea of ongoing in-house training to plug a growing skills gap. But what does the term continuous professional development really mean, asks Amanda Swinburn.
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Perk up: that's the new law
Are your employees stressed, harassed and feeling the pinch? Recent UK and EU legislation means employers must now look after their staff's welfare and offer extra benefits to offset the pressures of work. Kathryn McCarthy lists the necessary perks.
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Switch on to your rights
A raft of legislation has given employees important new rights in the workplace. Kathryn McCarthy reports.
