Does your article ("Insurers are losing their friends", Insurance Times 9 May) mean loss adjusters are not subject to the duty of utmost good faith, when "utmost" suggests the answer should be the same irrespective of whom they work for - as it used to be, and that the intention of the contract takes precedence over policy wording?
John Lynch
Insurance Advisory Service
Send letters to: Insurance Times, 30 Cannon Street, London, EC4M 6YJ or email andy@instimes.co.uk or fax : 020 7618 3499
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.





































