All Research & Special reports articles – Page 15
-
IT Interview
Insurance Times Q&A: Neil Manser managing director at NIG commercial
Head researcher, Savan Shah speaks to the departing managing director at NIG commercial, Neil Manser on its performance in this year’s Insurance Times eTrading survey and the debate surrounding the imarket question set.
-
News
Individualisation is the future of the insurance customer experience
The insurance customer experience is protracted and often painful, says Paul Fennemore, digital transformation consultant, EMEA, Sitecore
-
News
Chubb enhances cyber capabilities with app and website launch
Chubb expands its network of incident response management firms to include services in more than 50 countries
-
IT Interview
Insurance Times Q&A: Carolyn Callan head of small business & schemes at Covéa Insurance
Head researcher, Savan Shah speaks to head of small business and schemes at Covéa Insurance, Carolyn Callan on its performance in this year’s Insurance Times eTrading survey
-
News
Broker-owned MGAs - a conflict of interest?
Markerstudy’s ambition for it’s newly formed MGA to reach £1bn GWP by 2021 again raises the debate around whether brokers should be allowed to own an MGA
-
News
Insurance Times Salary Survey 2018
Salary survey:Comparison of CEO payBrokers, claims, underwriters, operations - average earnings per regionGender pay gap – all insurers and brokers ranked
-
News
The Challenge of Claims for Brokers and MGAs
We’re living in a post-Insurance Act world where the FCA has a spotlight on everybody’s conduct, says Dan Cooper, claims manager, Manchester Underwriting Management
-
IT Interview
Insurance Times Q&A: Joe Sultana Applied Systems
Head researcher, Savan Shah speaks to managing director of broker solutions at Applied Systems, Joe Sultana on its performance in this year’s Insurance Times eTrading survey
-
News
Buyers need stronger cyber insurance offerings
Airmic survey reveals majority of risk managers want insurers to provide services in response to a breach
-
News
Cyber premiums to grow fastest by 2021
Aon research finds cyber premiums will be worth $4bn in three years
-
IT Interview
Q&A International: Dave Bertolin, Principal Broker of Canada’s Broker Trust Insurance Group
Insurance Times lead researcher Savan Shah speaks with Dave Bertolin, Principal Broker of Canada’s Broker Trust Insurance Group on the technological change sweeping the industry, Applied Systems’ Epic platform and how to embrace digital transformation whilst remaining personable with customers.
-
IT Interview
Etrading survey has serious message for insurers, software houses, says Broker Network's Fairchild
Broker Network CEO Andy Fairchild speaks to Insurance Times on his verdict of this year’s Insurance Times Etrading survey results
-
News
Markerstudy consolidates to form UK's largest MGA
New powerhouse MGA Markerstudy Insurance Services Limited will be country’s largest MGA
-
News
Auto-renewing on home policies costing customers £243m annually
Insurers under fire for luring customers in and raising premium prices on auto-renew
-
News
Third of customers would buy insurance from Apple or Amazon
Traditional insurers must up their digital offering to compete with ’big tech’ firms, World Insurance Report suggests
-
IT Interview
NIG Etrading Q&A: A technology platform is only as good as the people behind it
Dan Burton Head of Broker eTrade at NIG Commercial speaks to Insurance Times about the development of TheHub and how they have addressed broker feedback from research such as the Insurance Times Etrading survey.
-
IT Interview
Giroux Q&A: Understanding the MGA Analytics market
GIROUX is a London-based, insurance-focused data warehouse and analytics company, offering secure, enterprise-grade tools with intuitive self-service insight discovery and mobile capabilities. The two directors of the company, Eric Giroux and Kevin Allchorne, spoke to Insurance Times about the challenges and opportunities facing the MGA Analytics market today.
-
News
Where does your company rank? Insurer customer complaints table revealed
MCE Insurance heads table of upheld complaints while Ageas shows up lowest rate among major insurers
-
News
Allianz UK to provide insurance for Drivy customers
Allianz UK to partner car sharing platform, Drivy, to provide insurance to customers