All Research & Special reports articles – Page 17
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NewsAuto-renewing on home policies costing customers £243m annually
Insurers under fire for luring customers in and raising premium prices on auto-renew
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NewsThird of customers would buy insurance from Apple or Amazon
Traditional insurers must up their digital offering to compete with ’big tech’ firms, World Insurance Report suggests
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IT InterviewNIG Etrading Q&A: A technology platform is only as good as the people behind it
Dan Burton Head of Broker eTrade at NIG Commercial speaks to Insurance Times about the development of TheHub and how they have addressed broker feedback from research such as the Insurance Times Etrading survey.
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IT InterviewGiroux Q&A: Understanding the MGA Analytics market
GIROUX is a London-based, insurance-focused data warehouse and analytics company, offering secure, enterprise-grade tools with intuitive self-service insight discovery and mobile capabilities. The two directors of the company, Eric Giroux and Kevin Allchorne, spoke to Insurance Times about the challenges and opportunities facing the MGA Analytics market today.
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NewsWhere does your company rank? Insurer customer complaints table revealed
MCE Insurance heads table of upheld complaints while Ageas shows up lowest rate among major insurers
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NewsAllianz UK to provide insurance for Drivy customers
Allianz UK to partner car sharing platform, Drivy, to provide insurance to customers
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IT InterviewSSP Etrading Q&A: Brokers are now hosted on new state of the art data centre
SSP Customer and Marketing Director Adrian Coupland speaks to Insurance Times about the developments at SSP in the past year, business interruption, AI, machine learning software and supporting brokers on their digital journey.
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IT InterviewQ&A LexisNexis James Burton: Contributory databases are not just about bottom line loss ratios
James Burton Director of Product Management at LexisNexis Risk Solutions speaks to Insurance Times on the value of data enrichment and the perceptions of personal motor insurers on the current and future benefits of contributory databases.
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Online onlyQ&A LexisNexis Jay Borkakoti Director of Home Insurance: Consumers not insurers driving change in the insurance market
LexisNexis Risk Solutions’ Director of Home Insurance Jay Borkakoti speaks to Insurance Times on how digitisation is affecting UK home insurers and how home insurers can leverage data to optimise the customer journey.
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NewsApplied Systems expands insurer panel
Applied Systems hopes to drive growth through development in personal lines
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News AnalysisHome insurers looking to streamline application process
After a study by Lexis Nexis found over 85% of homeowners want the application process to be shorter, can pre-filling applications become the norm?
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AgendaBuzzvault Founder & CEO Becky Downing Q&A: World’s first asset vault built on the blockchain
Becky Downing speaks on the Q3 2018 launch of Buzzvault, designed to empower householders through the creation of their own secure vault of digitised home contents data.
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NewsAggregators a ‘true threat’ to UK insurers – ACORD CEO
ACORD chief executive and president Bill Pieroni had a stark warning for insurers at the inaugural Best Digital Customer Experience Symposium in London
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AgendaBerea Group Cyber Q&A: Too few brokers understand what is hidden by the word cyber
Berea Group’s Founder & CEO, Aaron Yates speaks to Insurance Times lead researcher Savan Shah to discuss the hidden cyber challenges that lie ahead for brokers, policyholders and insurers.
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NewsInsurance Times Cyber Product Report 2018
Ratings and reviews of what cyber products are available from insurers
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Online onlyPlum Underwriting Etrading Q&A: HNW and MNW product revamp
Plum Underwriting’s Product Development Manager, Nicky Whatman speaks to Insurance Times lead researcher Savan Shah to discuss the current and future developments of the Plum Online Portal.
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AgendaHome & Legacy Etrading Q&A: Making it easier to trade high net worth insurance
Home & Legacy’s Managing Director, Barry O’Neill speaks to Insurance Times lead researcher Savan Shah on reducing complexity for high net worth risks, commission sliders, risk summaries, question sets and how broker feedback drives future development.
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AgendaManchester Underwriting Cyber Q&A: Insurers must illustrate cyber threats to SME's
Manchester Underwriting’s Head of Cyber Insurance, Cliff White speaks to Insurance Times lead researcher Savan Shah on the challenges of acquiring suitable cyber cover and the grey areas of GDPR.
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Online onlyInsure the box Q&A: Telematics data helping to protect policyholders
Insure the box’s Head of Pricing, Sarah Vaughan speaks to Insurance Times Lead Researcher Savan Shah on how telematics data is transforming the car insurance industry, the insure the box winter driving survival guide and the fight to combat fraud through data.
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NewsQBE to target regional brokers
Insurer QBE will be reaching out to regional brokers in 2018, according to Europe chief executive Richard Pryce
