All Research & Special reports articles – Page 22
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News
Expert View: Taking broking back to the Good Old Days
MGB Insurance Brokers head of broker development Pat Boreham on achieving higher standards and increased customer satisfaction
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Airmic 2016: Cyber is biggest risk for insurance buyers
Cyber has ranked as the biggest area of concern for risk managers, according to a survey of Airmic members. The three areas of risk that gave members the most worry were cyber causing business interruption - cited by 45.5% of members as a top-three concern, cyber ...
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Broker Service Survey: Have your say about insurer partners
Insurance Times is launching the survey for the 2016/17 Broker Service Survey (BSS), now in its 11th year. Over the next few weeks, more than 1,000 brokers across the UK will be asked to rank the performance of their insurer partners across a wide spectrum of ...
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Whitepaper: Threats and opportunities of the connected home
Innovation Group’s The Future Now Report explores the opportunities and threats posed by the connected home, which promises to alter the household insurance market forever. This whitepaper is free to download but requires registration. To register, click here.
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Expert View: Adopting a new mindset for change and innovation
SSP Chief Technology Officer Kevin Gaut says that adopting a different way of thinking will give insurers a foundation for change and innovation
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Insurer 50: Regulatory oversight weighs heavily
Solvency II has finally come into force, but now insurers face Pillar III reporting challlenges, and some insurers feel current level of regulation is making it hard for UK-based insurers to compete
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General insurance complaints rise 4% in 2015/16 - FOS
New complaints to the Financial Ombudsman Service (FOS) about general insurance products, excluding PPI, rose by 4% to 31,284 in the 12 months to 31 March 2016, compared with the 30,080 it received in 2014. According to the FOS annual review released today, of the complaints ...
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Agenda
PRA Returns: Personal lines remain healthy for insurers – for now
Seven insurers analysed reported an average combined operating ratio of 99.7% for 2015
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Agenda
PRA Returns: Aviva top household performer
Aviva reported the best performance of the seven insurers analysed in 2015 for household insurance, with a 93% overall COR. This is despite reserve strengthening adding one percentage point to its current year COR of 92.1%. RSA and Direct Line Group were the only other two ...
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Briefing: How AXA UK transformed itself and the challenge it faces
When he was on form, the wonderfully named Frenchman Philippe Maso y Guell Rivet could deliver some delicious metaphors and crisp descriptions for journalists. And as Insurance Times met Maso on a beautiful spring day in March 2009, the AXA UK chief executive was in fine ...
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Agenda
PRA Returns: Aviva top performer in accident/health
Aviva was the best performing insurer analysed for accident and health business, reporting an overall COR of 92.9% for 2015 after reserve releases shaved 1.2 percentage points off an already profitable current year COR of 94.1%. AXA was the biggest beneficiary of reserve releases, knocking 2.7 ...
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PRA Returns: DLG best performer in personal motor
Motor was once again the worst performing personal business line, with all but two of the insurers falling to an underwriting loss in 2015. On aggregate, the seven insurers studied reported an overall COR of 102.4%, despite reserve releases improving the current year COR by 14 ...
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Jaime Swindle, NIG: ‘Brokers are now setting the e-trading agenda’
Delivering what brokers want has helped NIG retain its place at the top of the Insurance Times e-Trading Broker Insight rankings. E-trade director Jaime Swindle talks about how brokers are now driving e-trading
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Aviva gathers cast of celebrities to promote safer driving
Aviva has teamed up with Channel 4 and celebrities including rap star Tinchy Stryder and entertainers the Chuckle Brothers (pictured) for a series of short videos promoting safer driving. Also starring in the videos are Made in Chelsea’s Louise Thompson, musician Martin Kemp, Radio 1’s Chris ...
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The ITEX View: How brokers can succeed in the digital age
Embracing new technology can represent a real opportunity for brokers to add value, ITEX chairman Nigel Norman says
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Covéa and AIG are brokers’ favourite in e-trade survey
Allianz performs well, along with ACE and Aviva. Zurich bottom of table.
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Expert View: Integrated commercial e-trading has arrived
Polaris sales and marketing manager Phil Nunn on why the company’s e-commerce portal is at a tipping point