All Research & Special reports articles – Page 24
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Online onlyThe ITEX View: How brokers can succeed in the digital age
Embracing new technology can represent a real opportunity for brokers to add value, ITEX chairman Nigel Norman says
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NewsCovéa and AIG are brokers’ favourite in e-trade survey
Allianz performs well, along with ACE and Aviva. Zurich bottom of table.
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NewsExpert View: Integrated commercial e-trading has arrived
Polaris sales and marketing manager Phil Nunn on why the company’s e-commerce portal is at a tipping point
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AgendaPRA Returns: Insurers struggle for profit in shrinking market
Only Ageas and AXA reported profitable commercial combined operating ratios, thanks to reserve releases
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AgendaExpert View: How taming technology can make a broker’s life easier
Willis Towers Watson Networks managing director Sara Fardon on how change offers opportunities that brokers need to seize
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NewsExpert View: Process automation is the new team player
Accenture managing director, general insurance, Hammad Rafique on how robotics could help free the industry from repetitive back office tasks, with cost benefits
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Online onlyPRA Returns: Ageas top commercial liability performer
Ageas reported a highly profitable COR of 79.2% for its liability book after reserve releases added 17.1 points. Direct Line Group was the only other insurer analysed to report a 2015 underwriting profit for its commercial liability book with significant reserve releases knocking 46.6 percentage points ...
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NewsWhitepaper: Eight great risk management practices
At a recent forum, FM Global asked nearly 200 of its clients to assemble an essential list of best practices for risk management. After a few days of intense debate, their collective wisdom was boiled down to these eight great risk management practices. This whitepaper ...
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NewsNIG retains crown in Insurance Times e-trading survey 2016
NIG has once again topped the rankings as the best-performing insurer for e-trading. For the second year running, the SME-only, broker-only insurer has come top in a survey of 246 brokers, in the Insurance Times E-trading Broker Insight Report. For a full copy of the report ...
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Online onlyPRA Returns: AXA only insurer to make commercial property underwriting profit
Insurance Times can today reveal the first results of its investigation into the underwriting performance of insurers in 2015. Starting today, Insurance Times will reveal the results of its investigation into the commercial PRA Returns for seven insurers - Aviva, RSA, Allianz, AXA, Ageas, DLG ...
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NewsWhitepaper: Engaging customers through multiple channels
Customers engage with their vendors through more channels than ever before. This white paper from Kofax customer communications specialist from Lexmark shows how customer preferences for communication channels are rapidly changing — including wide adoption of chat, email and online communities and support forums. This whitepaper is free to download ...
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NewsWhitepaper: Writing the right business at the right price
Being an insurer in the current climate is tough. There’s continuous pressure to win new profitable business, drive down costs, provide great customer service, increase renewal retention and keep one step ahead of the competition. Insurance technology firm SSP looks at how taking an informed approach to business development can ...
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NewsWhitepaper: Fast-tracking correspondence with customers, partners
This case study from Kofax customer communications specialist from Lexmark shows how a European insurance company specializing in legal assistance used communications management systems to fast-track the creation and distribution of correspondence with customers and partners, cutting costs, boosting efficiency and guaranteeing service standards. This whitepaper is free to download ...
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AgendaAnalysis: Turning data into digital gold
Data and analytics are key to the future of companies working in the insurance sector. The connected car and home and wearable devices offer a technological edge to insurers
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NewsBriefing: How can brokers thrive with customers going direct?
The closure of branches at Swinton and Hughes Insurance has once again raised questions about the future of the high street broker. The digital age is challenging for high street brokers selling general personal lines, but even commercial lines community brokers face the threat of customers ...
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News'Nobody is prepared to say the unpopular things' - Amanda Blanc
AXA’s Amanda Blanc was voted Insurance Times’s Insurer CEO’s CEO of the year for the second time in 2015 Here she talks about her passion for claims, innovation and concerns over broking business models There’s a moment at the Insurance ...
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AgendaAnalysis: How technology is taking the pain out of claims
FCA review found SMEs felt the claims process was complex and confusing Now, drones, smartphone apps and even 3D printers are helping to smooth the claims process
