All Research & Special reports articles – Page 19
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NewsMost customer-friendly insurers revealed – FOS complaints data analysed
Exclusive analysis by Insurance Times of data from the Financial Ombudsman Service ranks insurers by how many complaints were upheld.
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NewsInsurance Times customer Report
Insurance Times Customer Report is the latest in-depth report giving vital information on understanding your customer
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NewsCyber risk 'growing faster than mitigation efforts'
Cyber may outstrip natural catastrophes in losses, according to panel at WEF Global Risks Report 2018 launch
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NewsECIC urges brokers to help customers in the fallout of Carillion
ECIC says many customers are at risk of financial difficulties, or even failure, because of the Carillion collapse
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NewsCROs standing centre stage for cyber risk – Aon
More standalone cyber risk insurance covers are being bought as cyber becomes acknowledged as an ERM concern, reports our sister publication, StrategicRISK
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NewsSilent cyber added to Willis Re PRISM-Re tool
Willis Re’s cyber portfolio management tool, PRISM-Re adds silent cyber
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NewsAndy Homer among Digital Fineprint backers in £2m funding round
Pentech and former AXA UK chief executive Andy Homer, who is also Towergate’s former group chief executive, are among Digital Fineprint’s latest backers in $2.7m raise
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News900m nuisance calls made to insurance customers in 2017
900m calls and texts chasing a personal injury claim or insurance issue were made in 2017, according to Ofcom data commissioned by Aviva
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NewsBrexit and cyber at the forefront of manufacturers’ minds for 2018
UK manufacturers are entering 2018 more optimistic, but are still worried about the risks associated with Brexit and cyber
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NewsCyber offers opportunity and innovation
The Insurance Times Cyber Insight 2017 event highlighted the challenges and opportunities of cyber insurance
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NewsMarkerstudy faces future as powerhouse MGA – Humphreys
Specialist motor insurer reshapes itself for the future after selling its Gibraltar insurance operations to Qatar Re, Markerstudy’s Gary Humphreys tells Insurance Times in an exclusive interview
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NewsThe Insurance Times Top 50 Insurers 2017
Aviva takes the top spot after a challenging year for insurers
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NewsInsurance Times Awards 2017 Review – Digital edition
See the winners on this gala night of celebration
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NewsGDPR leading to increased cyber insurance uptake
According to a CFC Underwriting survey of industry representatives, GDPR is driving more demand for cyber insurance
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NewsRecord-breaking £160m paid out every day to customers - ABI
Record year for payments as £160m was paid out every day in 2016
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NewsCyber insurance gap as small businesses become more digitally savvy
According to PwC, nearly half of UK small businesses bought their most recent business insurance online and they are increasingly looking to interact with customers digitally, though just one in ten have cyber insurance
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NewsTowergate Underwriting: 21st century MGA
Paul Dilley is overseeing a complete overhaul of Ardonagh’s MGA unit. The company plans to change name, structure and culture over the next 12 months
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Online onlyCustomers find numerous questions 'repellent' and we will cut them - Aviva CEO
Aviva boss Wilson says his firm is at a huge data advantage to help customers
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NewsVodafone becomes digital telematics partner for Admiral Insurance
Vodafone will support Admiral in analysing real time driving behaviour, and sharing it with customers through an online dashboard
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Online onlyQ&A Applied Systems - What makes you so special?
Applied System’s executive vice president of Customer Experience Kristin Hackney speaks to Savan Shah to discuss the changing landscape of the insurance industry for brokers

























