All Research & Special reports articles – Page 11
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Agenda
Does the UK have a compensation culture?
Four specialists discuss the effects of fraudulent claims and how the industry can guard against them
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Agenda
Time to shrug off the industry stereotypes
It is essential that insurance improves representation for both race and gender at all levels, to better reflect its customer base
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Agenda
Are brokers doing enough to innovate?
Four insurance specialists give their views on whether brokers are keeping up with changes in the market
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Agenda
Brokers encouraged to embrace use of smart home tech
Biba has collaborated with Magenta Insurance to tackle rising cost of escape of water claims, as part of a wider approach to leveraging connected smart devices for home cover policies
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Five star ratings report
Five-Star Q&A: 'Put personal service and choice at the forefront' - Markel's Nic Brown
Insurance Times speaks to Markel’s sales and marketing director, Nic Brown about the company’s Commercial Lines Report rating
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IT Interview
Q&A etrading: Allianz on simplifying the process of purchasing insurance in the modern era
Insurance Times speaks to digital trading manager of Allianz, Julie Tongue on the developments of ”Allianz QuoteSME” since last year’s etrading survey
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Five star ratings report
Five-Star Q&A Home & Legacy: "Brokers know us to be a reliable HNW specialist"
Insurance Times speaks to Home and Legacy managing director Barry O’Neill about the company’s Personal Lines Report rating
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IT Interview
Q&A Zurich Etrading: Data enrichment an undeniable advantage to a broker
Insurance Times speaks to head of retail SME of Zurich, Paul Tombs on the developments of Zurich’s Ztrade broker system, speeding up the referral process and the “bright” future of etrading
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Five star ratings report
LV= working on 'totally new' broker portal as it reflects on disappointing Five Star rating
The managing director of LV= Broker has said that the company’s result in the Insurance Times Five Star Ratings Report does not reflect the results it has received in other reports. Mike Crane has reflected on the company’s disappointing performance in the report, in which LV= achieved a two out ...
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People & Opinion
April Big Question - What does the future hold for Etrading?
With the Insurance Times eTrading Survey still open until Friday 12 April, we ask the experts what they think lies ahead for the world of eTrading
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IT Interview
Q&A: Putting customers first lands Covéa top broker rating
Insurance Times speaks to Covéa Insurance’s director of personal lines distribution and underwriting, Sue Coffey and its head of high net worth (HNW) and operational governance Sara Simmons about its Five Star rating awarded by brokers
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Agenda
Millennials are main perpetrators of motor insurance fraud
Research by Cifas suggests the view of insurance fraud as a ‘victimless crime’ persists in the UK, with younger drivers increasingly likely to offend through fronting, leading to calls for continuing education from the industry
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Five star ratings report
Q&A: Lorega on 'how we won five stars'
Insurance Times’ Savan Shah speaks to group managing director, Neill Johnstone on the results the MGA achieved in the new Five Star Ratings Report, addressing broker concerns and a look to the future of Lorega
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Agenda
What can brokers and insurers do to tackle dual pricing?
Four specialists give their views on how the industry shifts from giving preferential prices to new customers
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Agenda
Keyless entry a growing concern as motor thefts rise
Car theft claims rose by 27% in 2018, as criminals find new ways of hacking into high-end cars
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Agenda
Dual pricing: Getting off the hamster wheel
The insurance industry is coming under increasing pressure over dual-pricing. Will it ever be able to eliminate it?
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Agenda
Insurers face rising repair costs due to new car technology
While driver assistance features are improving safety on the roads, vehicles with advanced driver assistance features cost more to repair, a problem exacerbated by a fall in the number of bodyshops
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Agenda
Will the Civil Liability Act succeed where others have failed?
Insurers and brokers should expect a big surge in claims ahead of the latest round of whiplash reforms and, once the new portal comes into place, prognosis shift and an attempt by CMCs to reposition themselves
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Five star ratings report
Chubb and Covéa reach for the stars in the Five-Star Personal Lines survey
Rated by brokers, these two insurers were awarded five stars as Insurance Times launches a new personal lines insurer rating service
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News
Exclusive: Zurich to launch new SME e-trading platform for brokers
The new extranet will be fully up and running in the spring, when it will also be available for brokers to use on the Acturis platform