All Research & Special reports articles – Page 6
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FeaturesEtrading assists broker resilience, but delayed referral times cause frustration
Etrading rather than ‘e-transacting’ needs to be the focus moving forward if insurers and brokers are ‘to really develop a meaningful understanding of the business and opportunities’
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FeaturesBriefing: Faltering RSA can take inspiration from Zurich on broker service
RSA came bottom across all of Insurance Times’s broker service surveys. Where does it go from here?
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Breaking NewsInsurance Times eTrading 2021 survey results revealed
This year’s etrading results are out now - find out which insurer extranet platforms achieved five stars, which insurer provides a top-notch experience via a software house and discover how brokers ranked their broker management systems
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NewsInsurance Times Five Star e-trading Report 2021 launching at Biba conference
Webinar will reveal etrading’s best and worst performers, according to more than 800 brokers
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IT InterviewQ&A: Aviva invests in ‘key capabilities’ to improve etrading experience for brokers
Insurance Times speaks to David Hockey, Aviva’s UKGI head of trading, about the latest etrading developments at Aviva UK
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IT InterviewMarkel UK crowned three-time champion in five-star commercial lines report
Markel UK has received a five-star rating from brokers for three years running in Insurance Times’s Five Star Rating Report: Commercial Lines. The insurer shares the secrets of its success and explains why the pandemic was a key opportunity
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NewsRevealed: Two commercial lines insurers awarded five stars each by brokers
The results are in from this year’s Five Star Rating Report: Commercial Lines – which insurers and brokers were ranked as best in their field? Can you guess?
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Online onlyBriefing: Personal lines brokers stuggle with pricing on three fronts
Personal lines brokers surveyed in our five-star report reveal their pricing challenges
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News‘Feedback not reflective of broker dialogue’ after another disappointing Five Star result – RSA
The insurer said it would welcome a higher rating in Insurance Times’s Five Star Rating Report – Personal Lines 2020/2021, as this is not reflective of its broker dialogue
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IT InterviewBroker service Q&A LexisNexis: How motor insurance underwriting and pricing could evolve
Insurance Times speaks to LexisNexis Risk Solutions about the challenges ahead for brokers operating in the personal lines market
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IT InterviewMGA Q&A: Capacity renewals could be tougher post-Covid says Markerstudy
Insurance Times catches up with Amanda Fox, head of broker management and product governance at Markerstudy, who says the business is remaining true to its roots despite the ongoing pandemic uncertainty
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NewsTop 50 Insurers 2020 digital edition
The definitive ranking of the UK’s Top 50 Insurers by Insurance Times is here. Who claimed the number one spot in UK general insurance? Was it you? Catch the preview here…
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NewsMGA Q&A: Focus says ‘human touch’ is critical to offering high quality service to brokers
Focus’s founding director John Finch tells Insurance Times why it is important for the firm’s broker panel to have a human touch
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FeaturesUK Motor Focus: Should the government remove IPT for young drivers using telematics policies?
Following the House of Commons’ Transport Select Committee’s inquiry into the reasons why young drivers are at a higher risk of being involved in road traffic collisions, industry professionals share their views on one of the main solutions proposed to the government
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IT InterviewBroker service Q&A Covéa Insurance: ‘Our aim is to make our required return on capital’
Insurance Times speaks to Covéa Insurance’s director of distribution in personal lines Sue Coffey about the five service areas being explored in the broker survey
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IT InterviewBroker Service Q&A - Markel: ‘We didn’t batten down the hatches when Covid-19 struck’
Insurance Times speaks to Markel UK about the strategic developments over the last 12 months about the five service areas being explored in the broker survey
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IT InterviewMGA Q&A: Insurance products need to be assessed in light of the Covid-19 pandemic says DOA
DOA Underwriting’s director Phillip Oliver speaks to Insurance Times about the MGA’s plans for 2020 as well as how he thinks the coronavirus outbreak will continue to affect insurers, brokers and MGAs
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FeaturesUK Motor Focus: Automated lane keeping tech could cause insurers’ claims costs to spiral
With the liability for autonomous vehicles placed at the doorstep of insurers, Insurance Times explores how the recent government consultation on automated lane keeping technology could prove to be a headache for insurers amid a growing list of safety concerns
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IT InterviewBroker Service Q&A: Covéa Insurance: Our Claims team was redeployed quickly to hundreds of homeworking locations
Insurance Times speaks to Covéa Insurance’s director of commercial operations & distribution Keith Hector about the five service areas being explored in the broker survey
