All Research & Special reports articles – Page 9
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NewsLV= says it is ‘operating at a different level’ as it gains star in 2019’s five-star rating report
The insurer gained an overall three-star rating this year to rank fifth in Insurance Times’s personal lines ratings table
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FeaturesThe Briefing – MGA markets: Should MGAs carry their own risks?
Are boundaries blurring as increasing numbers of MGAs seek to hold their own risk? Insurance Times asks the experts whether MGAs are stepping on insurers’ toes…
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FeaturesThe Briefing: MGA market – MGAs are a ‘powerful weapon for brokers’
Insurance Times speaks to Manchester Underwriting Management about current trends within the MGA market as well as the all-important broker-MGA relationship
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FeaturesThe Briefing: MGA market – MGA startups multiply to fill innovation gap
Industry veterans looking for business agility and new opportunities are launching their own MGAs
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IT InterviewFive Star Q&A: Claims is the shop window for brokers says Brokerbility's Ashwin Mistry
Insurance Times speaks to Brokerbility’s executive chairman about how insurers and brokers can provide 5 star service to customers
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Online onlyHiscox’s Ross Dingwall on delivering service excellence to brokers
The insurer received strong ratings from brokers in the Insurance Times Five Star Personal Lines report
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NewsMarkel awarded five stars and first place in commercial lines
The insurer revealed its win at a breakfast briefing last week for staff in all eight of its regional UK offices
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Online onlyThe Insurance Times Five Star Commercial Lines 2019/20 site is now live
The second Insurance Times Five Star ratings for commercial lines has just been unveiled, with three insurers being awarded five stars by brokers
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FeaturesThe Briefing: SME broking – How can brokers and insurers build a positive relationship to deliver SME cover?
Three industry experts share how the broker-insurer relationship can be fine-tuned when it comes to the specialist small to medium enterprise (SME) insurance market
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News AnalysisThe Briefing: SME broking – Brokers can benefit from focusing on SME schemes
With a broad SME market and new small businesses springing up all over the UK, how do brokers keep abreast of trends and make sure they are offering their customers the best possible value?
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AgendaThe Briefing: SME broking –Skipping advice when buying cover puts small businesses at risk
Looser regulation and the rise of aggressive aggregator websites mean insurance customers will now often eschew professional regulated advice, leaving both themselves and brokers’ traditional business model in a vulnerable position
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NewsRevealed: Three insurers awarded five stars in Insurance Times commercial lines survey
The results for the commercial lines five star ratings are in, and three insurers have made the cut achieving five stars each for service, but can you guess who they are?
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IT InterviewE-trading Q&A: SSP teams up with Amazon Web Services to bolster broker management software
Insurance Times speaks to SSP’s customer and marketing director about advancements on the firm’s broker management system
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IT InterviewE-trading Q&A: Around 60% of brokers use Home and Legacy’s online platform for household quotes
Insurance Times speaks to Home and Legacy’s managing director about the latest e-trading developments on the firm’s online platform
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IT InterviewEtrading Q&A: etrade must have a ‘wide risk appetite’ says Covéa’s O’Callaghan
Insurance Times speaks to Covéa’s broker development manager about what brokers want from etrade
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NewsThe Insurance Times Five Star Personal Lines 2019/20 site is now live
The second Insurance Times Five Star ratings for personal lines has just been unveiled, with some surprising changes in the rankings
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IT InterviewEtrading Q&A: How brokers digitally trade needs to improve says Polaris
Insurance Times speaks to Polaris’s imarket product manager on how current propositions are tackling broker concerns in areas being explored in the etrading survey
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Online onlyChubb and Covéa do it again: Insurers top broker service Five-Star Survey
Rated by brokers across the UK, these two insurers were awarded five stars as Insurance Times launches the new personal lines insurer rating service
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IT InterviewEtrading Q&A: NIG achieves 94% customer satisfaction score for 2019
Insurance Times speaks to NIG’s etrade business manager Nick Makin on the five service factors that are being explored in this year’s etrading survey
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IT InterviewEtrading Q&A: QBE improves quote functionality to aid brokers buying cyber insurance
Insurance Times speaks to QBE’s etrade development manager, Corinne Pringle, on the latest developments in the QBE FastFlow extranet platform
