All Research & Special reports articles – Page 7
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Features
The Briefing - Insurtech: How can insurtechs support insurers and brokers throughout the Covid-19 pandemic?
As insurers and brokers remain working from home in light of the coronavirus crisis, insurtechs could be key in supporting and improving digital ways of working
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IT Interview
MGA Q&A: MGA market could benefit from a simple star rating says DOA Underwriting
DOA Underwriting Limited’s director Phillip Oliver talks to Insurance Times’s Savan Shah about policy wordings, working with broking partners to ensure clients needs are met and the MGA survey’s factors amid the Covid-19 pandemic
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Analysis
Etrading results: Brokers must ‘make it explicit’ how they want to trade
Simon Bloomfield, head of imarket at Polaris UK, shares his views on how brokers should respond to Insurance Times’s 2020 e-trading survey results
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IT Interview
MGA Q&A: So-sure reacts to Covid-19 lockdown by reducing pricing to reflect changed risk
So-sure’s chief executive Dylan Bourguignon talks to Insurance Times’s Savan Shah about standout services and reacting to the coronavirus pandemic
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IT Interview
etrading Q&A: Insurers have a ‘key role’ to play in reducing e-trade complexity says Zurich
Paul Tombs, head of SME at Zurich discusses how Zurich Online is supporting brokers to be operational during the pandemic with Insurance Times’s Savan Shah
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IT Interview
etrading Q&A: Commercial risks could fluctuate due to Covid-19 pandemic says SSP
With Insurance Times’s etrading 2020 results now available, Savan Shah speaks with Adrian Coupland, customer and marketing managing director at SSP, about the firm’s etrading results and how it is supporting brokers to be operational in these times of disruption
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Features
The Briefing: Coronavirus impacts on GI - With a reduction in road use due to Covid-19, should insurers start returning some premium?
Insurers in the US are refunding part of their customers’ car insurance premiums as coronavirus lockdown measures see a decline in vehicle use and therefore claims, but will the UK market follow suit? Four industry experts share their thoughts
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Features
The Briefing: Coronavirus impacts on GI – Is the insurance sector caught in the crossfire of Covid-19 pressures?
Financial services consultancy says ‘the expectation for the industry to just pick up the tab for a once-in-a-century crisis like coronavirus is just not reasonable’
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News
e-trading Q&A: NIG sees significant uptick in inbound calls and email traffic amid Covid-19
NIG has spotted an increase in inbound calls at its etrade operations and claims centres with many brokers seeking guidance on policy coverage during the coronavirus crisis, Insurance Times etrading 2020 results are also now available
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Online only
Revealed: The one thing insurers can do to give zest to e-trade service for brokers
Insurance Times etrade survey reveals one etrade function would provide a huge boost to brokers
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Features
The Briefing – UK Claims Reforms: How does the industry feel about the LiP portal deadline extension?
Four industry experts share their views on what they think the effect will be of the Litigants in Person (LiP) portal deadline being pushed back from April to August
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IT Interview
Chapman & Stacey reassures broker partners its services will continue fully
Chapman & Stacey’s managing director Paul Wingfield talks to Insurance Times’s Savan Shah as the Covid-19 pandemic continues and its staff remote work to continue providing a full service to its broker partners
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IT Interview
Some brokers could struggle placing policies during Covid-19 says Peter Staddon
Insurance Times’s Savan Shah speaks to the MGAA’s outgoing managing director about the impact of Covid-19 on its members as well as the relevance of our MGA survey
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IT Interview
Take part now: Insurance Times’s broker survey on MGA service
The Insurance Times MGA Survey is now open to brokers nationwide
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News
LV= says it is ‘operating at a different level’ as it gains star in 2019’s five-star rating report
The insurer gained an overall three-star rating this year to rank fifth in Insurance Times’s personal lines ratings table
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Features
The Briefing – MGA markets: Should MGAs carry their own risks?
Are boundaries blurring as increasing numbers of MGAs seek to hold their own risk? Insurance Times asks the experts whether MGAs are stepping on insurers’ toes…
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Features
The Briefing: MGA market – MGAs are a ‘powerful weapon for brokers’
Insurance Times speaks to Manchester Underwriting Management about current trends within the MGA market as well as the all-important broker-MGA relationship
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Features
The Briefing: MGA market – MGA startups multiply to fill innovation gap
Industry veterans looking for business agility and new opportunities are launching their own MGAs
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IT Interview
Five Star Q&A: Claims is the shop window for brokers says Brokerbility's Ashwin Mistry
Insurance Times speaks to Brokerbility’s executive chairman about how insurers and brokers can provide 5 star service to customers
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Online only
Hiscox’s Ross Dingwall on delivering service excellence to brokers
The insurer received strong ratings from brokers in the Insurance Times Five Star Personal Lines report