Regulation fails to speed up quotation times
The time it takes to get an insurance quote, once talking to a real person, can vary by as much as 10 minutes, according to research by Direct Excellence.
And since regulation began on 14 January, the average time for a quote took 4% longer, the survey found.
Direct Excellence tested 35 companies on how quick they were in getting a quote for home insurance during December and January.
Barclays was the worst offender with a 37% longer time to quote after regulation. The most improved company was More Th>n with a 13% shorter time.
The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.
